Gen Works Privacy Policy

This privacy policy explains how Gen Works utilizes and safeguards any information provided by you when you use this website. Gen Works is dedicated to ensuring the protection of your privacy. If we request you to provide specific information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.

Gen Works reserves the right to update this policy. Please check this page periodically to ensure your continued satisfaction with any changes.

What we collect

We may gather the following details:
– Name and job title
– Contact information including email address
– Demographic information such as postcode, preferences, and interests
– Other relevant information for customer surveys and/or offers

What we do with the information we gather

We need this information to understand your needs and provide you with better service. Specifically, we will use it for the following purposes:
– Internal record keeping.
– Improving our products and services.
– Sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you provided.
– Contacting you for market research purposes by email or phone.
– Customizing the website according to your interests.

Security

We are dedicated to ensuring the security of your information. We have implemented appropriate physical, electronic, and managerial measures to prevent unauthorized access or disclosure and to protect and secure the information we gather online.

How we use cookies

A cookie is a small file that asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may have links to other websites. However, once you click on these links and leave our site, please be aware that we do not have control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting those sites, as they are not governed by our privacy statement. It’s important to be cautious and review the privacy statement of the website you are visiting.

Controlling your personal information

You have the option to limit the collection or usage of your personal information in the following ways:
– Whenever you are requested to fill out a form on the website, check for the box that allows you to indicate that you do not want your information to be used by anyone for direct marketing purposes.
– If you previously consented to us using your personal information for direct marketing purposes, you can change your mind at any time by emailing us at info@genworks.co.za

“We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties if you tell us that you wish to receive it.”

If you believe that any of the information we have about you is inaccurate or incomplete, please contact us by email at the address provided above. We will promptly rectify any incorrect information.